This ledger records how Mugterra Studio handles information when you visit mugterra.com or place an order for ceramic cups. Last updated 12 May 2026.
| Field | What we keep | Why |
|---|---|---|
| Order sheet | Name, shipping address, email, items, totals | To fire, pack and deliver cups you asked for |
| Payment token | We do not store card numbers. The processor returns a paid / unpaid flag. | To confirm the kiln can release the box |
| Studio notes | Messages you send via contact or checkout comments | To answer and to keep a short paper trail |
| Visit crumbs | IP, browser, pages, a session cookie for the bag | To keep the cart, measure load, stop abuse |
| Use | Detail |
|---|---|
| Fulfilment | Address and SKU go to packing. We do not sell the list. |
| Support | Email is used only to talk about an order, a chip, or a delay. |
| Legal hold | Invoices stay as long as tax rules require. |
| Cookies | Role |
|---|---|
| Session / bag | Required to hold quantity while you browse. |
| Checkout | Set by WooCommerce and the payment plugin. |
| Optional measure | If a simple analytics cookie is added later, it will be listed here first. |
| Sharing | Limit |
|---|---|
| Carriers | Name, address, phone if you gave one. |
| Payment processor | Amount and order reference only. |
| Hosts | Server logs as needed to keep the shop up. |
| No sale | We do not sell or rent personal data. |
| Your rights | How |
|---|---|
| Access / correct | Write to the studio email on the contact page. |
| Erase | Ask; we keep only what tax or a dispute still needs. |
| Object / restrict | Say so in writing; marketing is not run from this shop today. |
Questions about this ledger: use the contact page. Mugterra Studio · [address to be confirmed].